Customer reviews
Trusted by riders across routes
Only approved reviews are shown here. Submit your feedback and our team will publish it after verification.
Turn on location or browse all cities — we still show recent rider feedback.
4.4
Average rating
12200
Approved reviews
84%
4★ and above
Featured reviews
Browse allNJ
Navya J.
Highly recommend ZappTrip for Airport travel in Nagpur. Felt safe, comfortable, and well-informed on fare breakdown.
YM
Yash M.
Excellent Airport experience with ZappTrip in Chandigarh. Driver was punctual, vehicle spotless, and pricing matched the app quote.
MH
Myra H.
Highly recommend ZappTrip for Outstation travel in Agra. Felt safe, comfortable, and well-informed on fare breakdown.
SV
Sneha V.
Excellent City experience with ZappTrip in Nagpur. Driver was punctual, vehicle spotless, and pricing matched the app quote.
NR
Navya R.
Highly recommend ZappTrip for Outstation travel in Varanasi. Felt safe, comfortable, and well-informed on fare breakdown.
SB
Shaurya B.
Highly recommend ZappTrip for Outstation travel in Greater Noida. Felt safe, comfortable, and well-informed on fare breakdown.
PX
Pihu X.
Five stars
Highly recommend ZappTrip for Airport travel in Gurugram. Felt safe, comfortable, and well-informed on fare breakdown.
OV
Om V.
Excellent City experience with ZappTrip in Gurugram. Driver was punctual, vehicle spotless, and pricing matched the app quote.
DA
Dhruv A.
Top-notch Airport ride in Lucknow. OTP pickup was smooth and the partner was courteous throughout.
HT
Harsh T.
Needs work
Not great — Outstation booking in Pune had avoidable friction with pickup pin and driver attitude.
KU
Kiara U.
Poor experience
Would not recommend this particular Outstation ride in Pune. Multiple issues from pickup to drop-off.
RV
Reyansh V.
Mixed experience
Okay City trip in Surat. Vehicle was acceptable though not spotless; driver was neutral.
HC
Harsh C.
Highly recommend
Top-notch City ride in Faridabad. OTP pickup was smooth and the partner was courteous throughout.
RZ
Riya Z.
Top-notch City ride in Varanasi. OTP pickup was smooth and the partner was courteous throughout.
MY
Myra Y.
Rough ride
Disappointing City trip on ZappTrip in Surat. Cab felt tired and the route felt longer than needed.
TK
Tara K.
Five stars
Top-notch City ride in Bengaluru. OTP pickup was smooth and the partner was courteous throughout.
AK
Aarav K.
Okay ride
Average City experience in Kanpur. Ride completed but pickup coordination could be smoother on ZappTrip.
KE
Krish E.
Poor Outstation experience in Chandigarh. Long delay, unclear fare communication, and overall not up to ZappTrip standards.
Submit review
Share your experience
Your feedback helps us improve partners, pricing, and support. Reviews are published after a quick moderation.
We never show your phone or email publicly.
