Customer reviews

Trusted by riders across routes

Only approved reviews are shown here. Submit your feedback and our team will publish it after verification.

Turn on location or browse all cities — we still show recent rider feedback.

4.4
Average rating
12200
Approved reviews
84%
4★ and above
Showing 12 of 12200 · page 485/1017
RQ
Rudra Q.
Bhopal • City • 08 Aug 2025
2.0
Not great
Not great — City booking in Bhopal had avoidable friction with pickup pin and driver attitude.
KI
Kavya I.
Hyderabad • City • 01 Apr 2026
5.0
Highly recommend
Excellent City experience with ZappTrip in Hyderabad. Driver was punctual, vehicle spotless, and pricing matched the app quote.
YQ
Yash Q.
Bengaluru • Airport • 24 Oct 2024
2.0
Below expectations for a Airport ride in Bengaluru. Delay at pickup and limited updates from the partner.
AG
Arjun G.
Chennai • Airport • 11 Apr 2025
5.0
Excellent trip
Top-notch Airport ride in Chennai. OTP pickup was smooth and the partner was courteous throughout.
AB
Aadhya B.
Chennai • City • 21 Dec 2024
3.0
Could improve
Average City experience in Chennai. Ride completed but pickup coordination could be smoother on ZappTrip.
AI
Ananya I.
Surat • City • 11 Feb 2025
1.0
Would not recommend this particular City ride in Surat. Multiple issues from pickup to drop-off.
SE
Sneha E.
Patna • Airport • 15 Jun 2025
5.0
Excellent Airport experience with ZappTrip in Patna. Driver was punctual, vehicle spotless, and pricing matched the app quote.
AM
Aarav M.
Kanpur • Airport • 28 Mar 2026
5.0
Highly recommend ZappTrip for Airport travel in Kanpur. Felt safe, comfortable, and well-informed on fare breakdown.
PE
Pari E.
Lucknow • City • 01 Dec 2024
5.0
Flawless ride
Highly recommend ZappTrip for City travel in Lucknow. Felt safe, comfortable, and well-informed on fare breakdown.
RH
Riya H.
Kolkata • City • 13 Jul 2025
5.0
Flawless ride
Top-notch City ride in Kolkata. OTP pickup was smooth and the partner was courteous throughout.
AX
Aarav X.
Bengaluru • City • 13 Sept 2025
3.0
Could improve
Average City experience in Bengaluru. Ride completed but pickup coordination could be smoother on ZappTrip.
SR
Sneha R.
Jaipur • City • 09 Jan 2025
5.0
Highly recommend ZappTrip for City travel in Jaipur. Felt safe, comfortable, and well-informed on fare breakdown.
Prev 1 483 484 485 486 487 1017 Next of 1017
Submit review

Share your experience

Your feedback helps us improve partners, pricing, and support. Reviews are published after a quick moderation.

We never show your phone or email publicly.