Customer reviews
Trusted by riders across routes
Only approved reviews are shown here. Submit your feedback and our team will publish it after verification.
Turn on location or browse all cities — we still show recent rider feedback.
4.4
Average rating
12200
Approved reviews
84%
4★ and above
Featured reviews
Browse allNJ
Navya J.
Highly recommend ZappTrip for Airport travel in Nagpur. Felt safe, comfortable, and well-informed on fare breakdown.
YM
Yash M.
Excellent Airport experience with ZappTrip in Chandigarh. Driver was punctual, vehicle spotless, and pricing matched the app quote.
MH
Myra H.
Highly recommend ZappTrip for Outstation travel in Agra. Felt safe, comfortable, and well-informed on fare breakdown.
SV
Sneha V.
Excellent City experience with ZappTrip in Nagpur. Driver was punctual, vehicle spotless, and pricing matched the app quote.
NR
Navya R.
Highly recommend ZappTrip for Outstation travel in Varanasi. Felt safe, comfortable, and well-informed on fare breakdown.
SB
Shaurya B.
Highly recommend ZappTrip for Outstation travel in Greater Noida. Felt safe, comfortable, and well-informed on fare breakdown.
IP
Ishaan P.
Disappointed
Not great — Airport booking in Mumbai had avoidable friction with pickup pin and driver attitude.
AI
Anika I.
Not great
Not great — City booking in Nagpur had avoidable friction with pickup pin and driver attitude.
DQ
Dhruv Q.
Not great — Outstation booking in Lucknow had avoidable friction with pickup pin and driver attitude.
SB
Sneha B.
Below expectations
Disappointing Outstation trip on ZappTrip in Kanpur. Cab felt tired and the route felt longer than needed.
OD
Om D.
Needs work
Not great — Outstation booking in Greater Noida had avoidable friction with pickup pin and driver attitude.
ME
Meera E.
Rough ride
Not great — Airport booking in Pune had avoidable friction with pickup pin and driver attitude.
KB
Kiara B.
Not great
Disappointing City trip on ZappTrip in Greater Noida. Cab felt tired and the route felt longer than needed.
ML
Myra L.
Needs work
Not great — Airport booking in Patna had avoidable friction with pickup pin and driver attitude.
VW
Vivaan W.
Not great — Outstation booking in Delhi had avoidable friction with pickup pin and driver attitude.
KH
Kavya H.
Below expectations for a Airport ride in Hyderabad. Delay at pickup and limited updates from the partner.
RW
Reyansh W.
Below expectations
Disappointing Outstation trip on ZappTrip in Delhi. Cab felt tired and the route felt longer than needed.
SE
Shreya E.
Not great — City booking in Faridabad had avoidable friction with pickup pin and driver attitude.
Submit review
Share your experience
Your feedback helps us improve partners, pricing, and support. Reviews are published after a quick moderation.
We never show your phone or email publicly.
